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Showing posts with label firmware version. Show all posts
Showing posts with label firmware version. Show all posts

Friday, 31 January 2014

HP Color LaserJet 2600 - Firmware Update

This is just a follow on from my previous post about updating the DC Controller firmware on the Hewlett Packard Color LaserJet 2600 to fix the ghosting fault which can be found here:


Once you've fixed your ghosting fault, you can update the main program firmware on the formatter board if you want to. It's not absolutely neccessary, I've just included it for completeness.

 The latest version is 20070716 (July 17, 2007). You can check the current firmware version of your printer by printing the configuration page, described in the previous post and in this one:


The firmware version is found towards the top left of the page. This is HP's description of the fix:

 Includes all fixes and enhancements from previous updates. Corrects an issue where the HP Color LaserJet 2600n Toolbox will not function if Microsoft's .NET 3.0 Framework software is installed.

Installing the firmware update is the same as before, but here's the instructions from the HP website:


Installation Instructions
Firmware update process:
  • The HP Color LaserJet 2600n Firmware Update Utility can be performed using either a Network connection or USB port.
  • When using the USB port or the network connection, the HP Color LaserJet 2600n software must be installed prior to using this utility.
  • The HP Color LaserJet 2600n printer must be in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
This utility is for use on Windows 2000, XP, Vista and Server 2003. It can be used with Network or USB connections.
MS Windows Instructions for printer firmware update:
  • Depending on the speed of your PC, the firmware update process may complete on the printer, before the progress bar on the screen completes.
  • Once the update process has started, do not use your PC for other activity until the process is complete.
  1. Download the file to the desktop.
  2. Turn the printer off and then back on to clear main printer memory.
  3. Double click on the flash update utility file. A Window "HP_Color_LaserJet_2600n_Firmware_Download" will open.
  4. In the window adjacent to the "select printer to update" use the drop down arrow to select the "HP Color Laser Jet 2600n" driver. If you have previously assigned a different name to the HP Color Laser Jet 2600n, choose the name that represents the correct printer.
  5. Click on the Start button in the "HP_Color_LaserJet_2600n_Firmware_Download" dialog window.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. Do Not power cycle the printer or the PC during this process or the printer may become unstable and or unusable without further attention from HP. The firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the printer firmware update, the liquid crystal display (LCD) on the printer control panel will display "Initializing". After a short while, the LCD display will change to "Hewlett Packard" and then back to "Initializing" After a short while, the LCD will display "Ready". At this point it is necessary to power off the printer and then power on again.
  9. If it is desired to verify the update, a configuration page can be printed from the printer control panel (Press the green Select button, then press the left (<) or right (>) buttons to navigate to the Reports menu, press the green Select button - press the left (<) or right (>) buttons to navigate to Config report and press the green Select button). The configuration page will display the current firmware revision in the Product information block, Firmware Version: 20070716.
  10. On the display of the PC, a smiling face will appear in the "HP_Color_LaserJet_2600n_Firmware_Download" dialog box at the conclusion of the successful firmware download.
System Requirements
  • This utility is can be used on Windows 98, ME, 2000, XP and Vista. It can be used with Network or USB connections.
  • HP Color LaserJet 2600n printer driver must be installed.
  • Must be able to print to the HP Color LaserJet 2600n.
Unlike the previous one, this firmware  file is still available on the HP website.

Go to: http://www.hp.com/ , click Support & Drivers, select Download drivers and software (and firmware), enter the model number (Q6455A) in the box, and click Go. Select your operating system and then you can download the firmware file.

 Or you can save yourself some time by downloading the same file here (you will have to unzip the file):


*There are affiliate links in this post.*

Pinnaclemicro 3 Million Computer Products

2 thoughts on “HP Color LaserJet 2600 – Firmware Update

Arif
HP LJ P3005 PRINTER
55.00.00 DC CONTROLLER ERROR
HOW TO REPAIR THIS ERROR
PLEASE HELP ME

admin
This is from the HP LJ P3005 service manual:

55.XX.YY DC CONTROLLER ERROR alternates with To continue turn off then on.

The engine is not communicating with the formatter.

1. Turn the device off and then on.
2. Verify that the flat ribbon cable between the ECU and the formatter PCA is connected correctly.
3. If the message persists, replace the ECU. If the message still persists, replace the formatter.

If you do need to replace the ECU, you can find the instructions in the service manual here (right click to save):

  

Wednesday, 29 January 2014

HP Color LaserJet 2600 - Image Ghosting Or Repeating Down The Page

Image ghosting (image repeating itself down the page) on a Hewlett Packard Color LaserJet 2600 when first switched on or after it has been idle for several hours can be cured by a simple firmware update.

Measure the distance between the original image and the repeated image. A measurement of 56.6 mm indicates the fuser needs replacing. Before you buy a new fuser, check the firmware version of the DC Controller.

You can do this by printing out a config page. A configuration page can be printed from the printer control panel (press the green Select button, then press the left (<) or right (>) buttons to navigate to the Reports menu, press the green Select button - press the left (<) or right (>) buttons to navigate to Config report and press the green Select button).

At the bottom of the printed configuration page a line beginning with CPR and then a group of numbers followed by EV= will be shown. The latest DC Controller firmware (1.47) will show as EV=2F.

If the value of EV is lower than 2F, such as 2A, you need to update the DC Controller firmware.

This is the HP description of the fix for this firmware update:

Corrects fuser offset (ghosting) that typically appears on the first print jobs after the printer has been idle for several hours. The offset or ghosting typically appears on the left or right margin but is not limited to those areas.

For some reason, HP have removed the firmware file from their website. You can still find the Mac OS X version on HP by searching for it. You can find the Windows version elsewhere by searching Google for 2600_DCC_FW_Update-14701.exe.

Or you can download the Windows version by clicking the following link (you will have to unzip the file):


This is the version I use, and have used recently, so it works and shouldn't contain any viruses.

You need to have the printer driver installed on your computer to run this update. Simply run the program and select the printer to update in the box that opens up.

DO NOT POWER CYCLE THE PRINTER during the update process or it may leave your printer in an unusable state.

During the printer firmware update, the LCD display on the printer control panel will display "Initializing" and the green and amber LEDs will begin flashing. After several minutes the green and amber LEDs will go solid and the printer will make a noise as if it is warming up. The display will then change to " Turn off then on". At this point it is necessary to power off the printer and then power on again.

Print out the config page again to confirm that you get EV=2F and your ghosting problem should be fixed.

Update

There are detailed instructions on installing firmware updates on this printer here:


*There are affiliate links in this post.*

Pinnaclemicro 3 Million Computer Products
 

Monday, 20 January 2014

HP LaserJet P3005 - Does Not Initialise

This is a common fault with the HP LaserJet P3005.

When you turn the printer on, it will hang either at the memory count or with the HP logo on the control panel display. It might also have a blank display or show a DIMM error.

Trying the usual tricks; cold reset, nvram init, hd init, and firmware update, doesn't fix the fault. Replacing the DIMM doesn't cure it either. If you don't understand any of that, it doesn't matter.

The only way to repair this fault is to replace the formatter board.

If the printer is still in warranty, there's no problem. Just phone  HP warranty support and tell them it hangs at power on with blank screen, memory count, or HP logo. Tell them you've tried the cold reset, nvram init, hd init, and you can't check the firmware version because it won't initialise.

You will probably have to ship the printer to their repair centre via their courier. If you deal with HP regularly, they might agree to send you a new formatter board for you to fit yourself.

If the printer is out of warranty, HP will still repair it free of charge as long as the printer was manufactured after march 1st 2008. Phone HP support. When they tell it's out of warranty and start to give you the paid and free options to continue, tell them the fault is covered by a HP service note and they will still repair it free of charge.

UPDATE
This service note ends 31th January 2011. After this date, you will have to repair this fault at your own expense.
*There are affiliate links in this post.*
P3005 Formatter Board Non-network
P3005 Formatter Board Non-network

Q7847-61006 Formatter (main logic) PC board - For HP Laserjet P3005, and P3005d series only (Non-network)
P3005 Formatter Board Network
P3005 Formatter Board Network

Q7848-61006 Formatter (main logic) board - For HP Laserjet P3005n, P3005dn, and P3005x series only (Network)

2 thoughts on “HP LaserJet P3005 – Does Not Initialise

Matt James
You helped me out here, I was just about to purchase a new formatter. Called up HP as you suggest and they sent me a formatter
Nice one; keep up the good work :-) 

I have a normal network with 30 PCs and a server. I currently have a HP color laserjet CP1025nw hooked up to a PC and it works fine from that PC. When I find it in the network from another PC so I can print color it works fine as well but on 3 PCs I have here they won’t print. All 3 have a brother HL-2170W attacehed via USB, when I unistall this printer I am able to print to the HP fine. When I reinstall the brother software I can’t print to the HP again, the super weird thing is it will print a test page but nothing from word,excel, PP or PDF. Can anyone tell me how to fix this?