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Monday 20 January 2014

HP LaserJet P3005 - Does Not Initialise

This is a common fault with the HP LaserJet P3005.

When you turn the printer on, it will hang either at the memory count or with the HP logo on the control panel display. It might also have a blank display or show a DIMM error.

Trying the usual tricks; cold reset, nvram init, hd init, and firmware update, doesn't fix the fault. Replacing the DIMM doesn't cure it either. If you don't understand any of that, it doesn't matter.

The only way to repair this fault is to replace the formatter board.

If the printer is still in warranty, there's no problem. Just phone  HP warranty support and tell them it hangs at power on with blank screen, memory count, or HP logo. Tell them you've tried the cold reset, nvram init, hd init, and you can't check the firmware version because it won't initialise.

You will probably have to ship the printer to their repair centre via their courier. If you deal with HP regularly, they might agree to send you a new formatter board for you to fit yourself.

If the printer is out of warranty, HP will still repair it free of charge as long as the printer was manufactured after march 1st 2008. Phone HP support. When they tell it's out of warranty and start to give you the paid and free options to continue, tell them the fault is covered by a HP service note and they will still repair it free of charge.

UPDATE
This service note ends 31th January 2011. After this date, you will have to repair this fault at your own expense.
*There are affiliate links in this post.*
P3005 Formatter Board Non-network
P3005 Formatter Board Non-network

Q7847-61006 Formatter (main logic) PC board - For HP Laserjet P3005, and P3005d series only (Non-network)
P3005 Formatter Board Network
P3005 Formatter Board Network

Q7848-61006 Formatter (main logic) board - For HP Laserjet P3005n, P3005dn, and P3005x series only (Network)

2 thoughts on “HP LaserJet P3005 – Does Not Initialise

Matt James
You helped me out here, I was just about to purchase a new formatter. Called up HP as you suggest and they sent me a formatter
Nice one; keep up the good work :-) 

I have a normal network with 30 PCs and a server. I currently have a HP color laserjet CP1025nw hooked up to a PC and it works fine from that PC. When I find it in the network from another PC so I can print color it works fine as well but on 3 PCs I have here they won’t print. All 3 have a brother HL-2170W attacehed via USB, when I unistall this printer I am able to print to the HP fine. When I reinstall the brother software I can’t print to the HP again, the super weird thing is it will print a test page but nothing from word,excel, PP or PDF. Can anyone tell me how to fix this?
  

2 comments:

  1. Get HP Printers and HP Plotters repair services online. Just Visit Here or Call At : 9021070170

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  2. The HP Laser Printers sometimes does not show any initial signs but just stops working at a certain time.

    ReplyDelete