When you turn the printer on, it will hang either at the memory count or with the HP logo on the control panel display. It might also have a blank display or show a DIMM error.
Trying the usual tricks; cold reset, nvram init, hd init, and firmware update, doesn't fix the fault. Replacing the DIMM doesn't cure it either. If you don't understand any of that, it doesn't matter.
The only way to repair this fault is to replace the formatter board.
If the printer is still in warranty, there's no problem. Just phone HP warranty support and tell them it hangs at power on with blank screen, memory count, or HP logo. Tell them you've tried the cold reset, nvram init, hd init, and you can't check the firmware version because it won't initialise.
You will probably have to ship the printer to their repair centre via their courier. If you deal with HP regularly, they might agree to send you a new formatter board for you to fit yourself.
If the printer is out of warranty, HP will still repair it free of charge as long as the printer was manufactured after march 1st 2008. Phone HP support. When they tell it's out of warranty and start to give you the paid and free options to continue, tell them the fault is covered by a HP service note and they will still repair it free of charge.
UPDATE
This service note ends 31th January 2011. After this date, you will have to repair this fault at your own expense.
*There are affiliate links in this post.*
P3005 Formatter Board Non-network |
Q7847-61006 Formatter (main logic) PC board - For HP Laserjet P3005, and P3005d series only (Non-network)
P3005 Formatter Board Network |
Q7848-61006 Formatter (main logic) board - For HP Laserjet P3005n, P3005dn, and P3005x series only (Network)
Get HP Printers and HP Plotters repair services online. Just Visit Here or Call At : 9021070170
ReplyDeleteThe HP Laser Printers sometimes does not show any initial signs but just stops working at a certain time.
ReplyDelete